The SeeWhy Learning study tools are online, immediate access on ordering, and not available in print. I ordered a SeeWhy Learning Study Package and still haven't received anything in the mail. If you have an expired LLQP subscription (Due Date) then you should see a course module in your learning centre to reorder ($0). All our order pages clearly state the subscription time period. Your SeeWhy Learning for the Primerica Harmonized LLQP and CIFC Mutual Funds are for 6 months online access from date of order. I can't access my student account anymore, what happened?Īll SeeWhy Learning study tools are offered to you on a subscription basis. Do you provide classroom instruction?Ĭontact your RVP if you require classroom instruction or trainer assistance. Our only business is providing exam preparation study tools for the Canadian financial services. SeeWhy Financial Learning Inc is an independent full-time business, not related to, or a division of, any other company. All our highly professional trainers, course writers, and support, are located here in Canada. We are not a foreign company selling Canadian courses. Yes, completely! We are Canadian owned and based in Milton, Ontario. iPad ®, iPod ®, iPhone ®, or Android tablets can be used. What about using iPad ®, iPod ®, or iPhone ®? Can I use your study tools? The technology we use to present the interactive content to you cannot be printed. Can I print the online study guide and practice exams? If the videos are stopping part-way through or not starting then you may need to clear your browser cache (memory).Ĭlick here for the document with instructions on clearing your browser cache. Videos cannot be downloaded due to the streaming technology used for the presentations. Our first recommendation is to use the Google Chrome browser - this usually solves any video challenge. Still can't find it? Use the support request form on this page and request a copy of your login information. If using Hotmail then it is probably in the Junk Mail. If you have received your payment confirmation email, but not the login email, then please check your Spam or Junk Mail folder in your email account as our login emails sometimes end up there - we don't know why. Your student centre login email is generated automatically when you place your order. Mobile devices are supported: iPad ® and Android ® tablets, iPhone ® and various Smartphones.Macintosh: Google Chrome, Safari, Firefox.Windows: Google Chrome, Firefox, Internet Explorer, Safari, Opera, Microsoft Edge.Your course study material online can be viewed on all devices: desktop, laptop, Windows, Mac/Apple, tablet, iPad, or a Smartphone/iPhone. We are located in Ontario and in Eastern Time ZoneĬommonly Asked Support Questions Viewing Content from SeeWhy Learning Online Please use our online Support Request form for best response time after hours. Telephone - leave message and we will reply by either telephone or email. Support After Hours, Holidays and Weekends You can also use our online Chat or Support Request form for best response time. Please leave a clear and detailed message.Ĥ20 Bronte St S, Suite 214, Milton, ON L9T 0H9ĩ:00 am to 9:30 pm Eastern Time, Monday to Wednesdayĩ:00 am to 5:00 pm Eastern Time, Monday to Fridayĭue to our high volume of calls, if you receive our voice mail, please leave a clear and detailed message and we will reply as soon as we can. You may find a quick answer to your question, as we have covered, in detail, about 80% of what we are contacted for support on for both sales questions and technical support.Ĭlick here for answers to commonly asked support questions Support and Contact Informationĭue to our high call volume, if you receive our voicemail system, we will reply as soon as possible. * Before contacting our Support Team, you should look through the extensive Question and Answer list below for questions commonly asked of our Support Team. We do like to talk to you, but be patient if you call - we do return any voicemail we receive □ When you call and leave a voicemail please leave your name and Primerica Solution Number - speak slowly and clearly so we can reply as soon as possible. Using our Support Request Form below is the fastest way to get a reply under normal conditions, as we have thousands of students at any one time and getting through on the telephone may result in voicemail due to the volume of calls being received by both students and website visitors. Your SeeWhy Learning Support Team is available to assist you in placing your orders if you encounter difficulties or do not understand the process, help you resolve a challenge that you might have viewing the online study tools, replace a missing payment receipt or login information after placing your order.
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